We proudly offer an industry-exclusive 60-day money-back guarantee on all our products. If you’re not completely satisfied, simply contact us to arrange a return and refund. It’s straightforward and hassle-free.

Return Process:

1. Pre-Approval: All returns must be pre-approved. Please do not ship a return without an issued RMA (Return Merchandise Authorization).
2. Refund Timeline: Refunds will be processed to the original payment method, typically within 2-3 days of receiving the returned item.
3. Customer Responsibility: Return shipping costs are the responsibility of the customer.

Products Eligible for Refunds:

• Any unopened or unused product.
• Up to two opened products (including individual vials) per order.

This guarantee is valid for 60 days from the date your order is delivered. After 60 days, we cannot guarantee a full refund or exchange, but we will review such cases individually to ensure customer satisfaction, which remains our top priority.

Questions? Email us at support@glpnorth.com or visit our contact page to submit your inquiry.